tehyanPrivacy Policy
This page describes what we collect when you use tehyan and how we keep that data protected. We take your privacy seriously and want you to understand our practices clearly. Our approach is straightforward: we collect only the information needed to run our platform, verify your identity, process payments, and comply with law.
When you register on tehyan, create an account, place orders on Liga 1 or other football markets, deposit via DANA, e-wallet, mobile banking, or bank transfer, or play our casino and slot games, we collect certain information. This policy explains what that information is, who has access to it, how long we store it, and what rights you have.
We operate in compliance with applicable data protection rules across the jurisdictions where our services are available. If you have questions about your data or this policy, you can contact us during business hours through the channels listed at the end of this document.
What Data We Collect on tehyan
We collect data in three categories: information you provide directly, information from your activity on tehyan, and information from third parties.
Data You Provide Directly
When you register on tehyan, we ask for your legal name, date of birth, email address, phone number, and residential address. During account verification, we request a photo of your Indonesian identity document (KTP, passport, or driving licence). We also collect your preferred payment method—whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank account (mobile banking, local payment, online payment, e-wallet). We do not store credit-card numbers; payment processing is handled by certified third-party processors.
If you contact our support team, we keep records of your enquiries and our responses. If you use our account recovery process, we store verification details such as email confirmations or phone-number verification codes.
Data from Your Activity on tehyan
We automatically log your activity: which games you play (Liga 1 sportsbook, live-dealer blackjack, Aviator slots, Dadu Online, Capsa Susun, Qiu Qiu, etc.), your stakes, your results, your account balance, and your transaction history. We track your login times, device types, and IP addresses for security purposes. We also record which pages you visit, how long you stay, and whether you click certain buttons or links.
We use cookies and similar tracking tools to remember your login session and your preferences (language, theme). You can manage cookie settings in your browser; disabling some cookies may limit certain features on tehyan.
Data from Third Parties
Our payment processors (mobile banking, local payment, online payment, bank gateways) share transaction confirmations and sometimes fraud-risk assessments with us. If you link your tehyan account to external systems or if you access tehyan through a partner site, that partner may share referral or attribution data with us. Our identity-verification provider may share the results of document checks (approved / rejected) but does not forward your actual documents to us.
How We Use Your Data
We use the data we collect for the following purposes:
- Account creation and management — verifying your identity, managing your login, and updating your profile.
- Payment processing — funding your account deposits and processing your withdrawal requests via e-wallet, mobile banking, local payment, online payment, or bank transfer.
- Fraud and abuse prevention — detecting unusual login patterns, suspicious bets during Piala Indonesia or Piala AFF seasons, and chargebacks.
- Compliance with law — reporting to relevant authorities where required by jurisdiction, record-keeping for tax purposes, and sanctions screening.
- Customer support — responding to your enquiries, resolving disputes, and assisting with account recovery.
- Platform improvement — analysing how users interact with our Liga 1 markets, live-dealer tables, and slots to improve performance and user experience.
- Communication — sending you transactional emails (deposit confirmation, withdrawal status) and, if you opt in, notifications about new tournaments or games.
Your Rights on tehyan
You have the right to request access to your personal data, ask us to correct inaccurate information, and in some cases request deletion. You can also ask us not to use your data for certain purposes (e.g. marketing emails). To exercise these rights, contact us using the channels below.
You can download your account data (transaction history, profile, preferences) from your tehyan dashboard at any time. You can close your account by requesting closure through the account settings; once closed, we retain data only for the period required by law.
Cookies and Tracking
We use session cookies to keep you logged in on tehyan. We use analytics cookies to understand which pages are popular, which payment methods users prefer (DANA vs e-wallet vs mobile banking), and which sports markets (Liga 1, Champions League, Piala AFF) draw the most traffic. We do not use these cookies to track you across other websites.
Affiliate or partner cookies may track whether you arrived on tehyan from a referring site. This helps us understand marketing effectiveness. You can disable these cookies in your browser settings without affecting core tehyan functionality.
Data Outside Your Jurisdiction
Our servers and data backups may sit outside Indonesia. We use encryption to protect data in transit. If your data crosses borders, it remains subject to this privacy policy and applicable data-protection law.
Contact Us About Your Data
If you have questions about how we handle your data, want to request access to your information, or wish to close your account, contact our support team:
- Email: [email protected]
- Support hours: Monday–Friday, 08:00–17:00 local time
- In-app contact form: Available from your account dashboard on tehyan
We respond to data requests within ten business days. If you believe we have mishandled your data or violated this policy, you can file a complaint with the relevant data-protection authority in your jurisdiction.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes via email or by posting a notice on tehyan. Your continued use of the platform after changes means you accept the updated policy.
This policy was last updated in May 2026. We are committed to keeping your data secure and your privacy respected. Thank you for using tehyan.